Shipping & Returns

SHIPPING

We pack your art with extra care and get it to you just as fast as we can. Victory Fine Art items are always shipped via FedEX Ground unless otherwise noted.

Due to the nature of the product and since every piece is hand crafted and signed by the artist, processing and delivery can take up to 21 days from receipt and clearance of payment. This estimated time is based on orders shipped to addresses in the Continental United States. This also applies for the listed shipping rates. For International Shipping please contact one of our art consultants at sales@victoryfineart.com

SHIPPING RATES

LIMITED EDITIONS are shipped at a flat rate fee of US $ 45. ORIGINALS are shipped for free.

TRACKING NUMBERS

Tracking numbers are assigned on the date your package is shipped from our warehouse.

To check the status of your paid orders, simply log into your Victory Fine Art account. Invoices showing a status of "shipped" will have the FedEx tracking number within the invoice details. Click on a specific invoice number to view the invoice details.

Since tracking numbers are generated off site, from the time your package leaves our warehouse, it may take up to 24 hours before the FedEx website displays tracking information.

MISSING SHIPMENTS

If you do not receive your package, you must file a claim with Victory Fine Art within 48 hours from the scheduled delivery date of your package, 21 business days from date of payment. Victory Fine Art will not be held liable under any circumstance for lost or stolen packages, packages containing missing items, or vandalized packages, if the customer does not contact Victory Fine Art within 48 hours from the scheduled delivery date of your package.

Victory Fine Art will not be held liable for any packages or items that have been sold or forwarded on to a third party or international location.

Please forward all claims issues to support@victoryfineart.com

RETURN POLICY

We are committed to quality products and your satisfaction is 100% guaranteed.

If for any reason you are not completely satisfied with your purchase, we invite you to return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product (Shipping charges will not be refunded) by following these simple steps:

1. Complete the Return Instructions form on the back of the packing ship included with your order.
2. Ship your item back to us in its original packaging and enclose your completed return request. We strongly encourage you to return the item via a trackable method. For further assistance please contact us at orders@victoryfineart.com.
3. We will typically issue your refund within 48-72 hours of receiving the package.